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EDEN - Electronic Democracy European Network

The EDEN project will contribute to stimulate and support the citizens' participation in the decision-making process, specifically in the area of urban planning, through the development of Natural Language Processing (NLP) tools designed to make easier and more effective the communication between citizens and public administrations.


  • Project Acronym: EDEN
  • Project Full Title: Electronic Democracy European Network
  • Contract No.: IST-1999-20230
  • Duration: 30 months
  • EC Funding: 1,349,965 EUR
  • Total Investment: 2,373,354 EUR


The use of the Internet by European public administrations has been so far focused on Web sites rich in information but complex and one directional. EDEN will address the issue of shifting from the prevailing paradigm of "broadcasting" to the paradigm of "interactivity".


To improve communication between public administrations and citizens in decision-making processes, and reduce the cost of individual citizens' actions, the EDEN project will combine several technical approaches using urban planning as the pilot application target.

Technical approach

NLP technology will support comprehension of professional quality data, unified messaging will provide access from different media, and groupware applications will help citizens to navigate through and take part in decision-making processes. Best practice methods will be defined for consultation, and informal and formal participation.

PUBLIC VOICE LabĀ“s involvement

The project requires participation from research partners recognising the importance of technology driven inclusive democracy. PUBLIC VOICE Lab will develop the eParticipation tools and integrate them within EDEN. Further, PUBLIC VOICE Lab will support the local government partners in setting-up the pilot implementation. PUBLIC VOICE Lab leads WP5 Urban Planning E-Democracy Pilots.